Training & Support Services

ABB Automation Training& Support Services

Comprehensive training programs and ongoing support services to maximize the performance of your ABB automation systems. Expert knowledge transfer with 35+ years of proven experience.

Training Expertise

ABB Freelance DCS Training
System 800xA Training
Safety System Training
Custom Training Programs
Ongoing Technical Support
Documentation & Procedures
Certified Instructors
ABB Certified
All training delivered by certified professionals

Comprehensive Training Programs

Tailored training programs designed to meet the specific needs of your team and maximize the value of your automation investment.

Operator Training

Comprehensive training for system operators and production staff

System operation procedures
HMI navigation
Alarm management
Emergency procedures

Maintenance Training

Technical training for maintenance and engineering personnel

System diagnostics
Troubleshooting procedures
Preventive maintenance
Spare parts management

Engineering Training

Advanced training for control system engineers

System configuration
Programming techniques
Advanced diagnostics
System optimization

Certification Programs

ABB-recognized certification training programs

Official ABB certification
Industry recognition
Continuing education
Professional development

Flexible Training Formats

Choose the training format that best fits your schedule, budget, and learning objectives.

On-Site Training

Training delivered at your facility using your actual systems

Real system training
Customized content
Team building
Minimal travel costs
Duration
1-5 days
Participants
5-15 people

Classroom Training

Traditional classroom-style training at our facility

Focused environment
Hands-on simulators
Networking opportunities
Comprehensive materials
Duration
2-5 days
Participants
8-20 people

Virtual Training

Interactive online training sessions with expert instructors

Remote accessibility
Flexible scheduling
Cost effective
Recorded sessions
Duration
4-8 hours
Participants
5-25 people

Training Curriculum

Structured curriculum covering all aspects of ABB automation systems from basic operations to advanced engineering topics.

Basic Operations

System Overview & Architecture
HMI Navigation & Controls
Process Monitoring
Basic Troubleshooting

Advanced Operations

Advanced Control Strategies
Batch & Recipe Management
Performance Optimization
Safety System Operations

Maintenance

System Diagnostics
Hardware Maintenance
Software Updates
Backup & Recovery

Engineering

System Configuration
Programming & Logic
Network Management
System Integration

Ongoing Support Services

Comprehensive support services to ensure optimal system performance and maximize your training investment.

Technical Support

Phone and email support during business hours

Response TimeSame day
Coverage
Monday - Friday, 8:00 AM - 5:00 PM CST

Remote Diagnostics

Remote system analysis and troubleshooting

Response Time4 hours
Coverage
Business hours with emergency support

On-Site Support

Field service and technical assistance

Response Time24-48 hours
Coverage
Scheduled visits and emergency calls

Documentation Support

System documentation and procedure updates

Response Time1-2 weeks
Coverage
As-needed basis with annual reviews

Training Benefits

Professional training delivers measurable benefits including improved productivity, reduced downtime, and enhanced safety performance.

Improved Productivity

Well-trained operators can increase productivity by 15-25%

Reduced Downtime

Proper maintenance training reduces unplanned downtime by 30%

Enhanced Safety

Comprehensive safety training prevents incidents and ensures compliance

Cost Savings

Training investment typically pays for itself within 6-12 months

Training Package Includes

Customized training materials
Hands-on practical exercises
System-specific procedures
Digital reference materials
Completion certificates
Post-training support
Training Support

30 days of follow-up support included with all training programs

Ready to Transform Your Process Automation?

Get expert consultation on ABB automation solutions tailored to your specific needs. Gross Automation's team is ready to help you achieve operational excellence with 35+ years of proven expertise.

WHAT YOU GET
  • Free initial consultation
  • Custom solution design
  • Detailed project proposal
OUR COMMITMENT
  • 24-hour response time
  • Certified ABB experts by Gross Automation
  • Turnkey project delivery

Trusted Globally by Industry Leaders

ABB
Gross Automation
35+ Years Experience

Get In Touch

Office Hours: Monday - Friday, 8:00 AM - 5:00 PM CST
Support Hours: Monday - Friday, 8:00 AM - 5:00 PM CST