Terms of Service

Last updated: December 8, 2025

1. Acceptance of Terms

By accessing and using this website and services provided by Gross Automation, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Description

Gross Automation provides ABB process automation solutions, including but not limited to:

  • Sales and distribution of ABB automation products
  • System integration and engineering services
  • Installation and commissioning services
  • Technical support and training
  • System upgrades and migrations

3. Service Terms

All services are subject to specific terms and conditions that will be provided in written quotes and contracts. Service agreements supersede these general terms where applicable.

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Gross Automation, ABB Ltd., or their respective owners and is protected by copyright and trademark laws.

ABB and related trademarks are the property of ABB Ltd. or its affiliated companies.Gross Automation is an authorized ABB solution provider.

5. Product Information and Availability

We strive to provide accurate product information and specifications. However:

  • Product specifications are subject to change without notice
  • Product availability may vary
  • Prices are subject to change and will be confirmed in written quotes
  • We reserve the right to discontinue products or services

6. Warranty and Liability

Products and services are covered by manufacturer warranties and our service agreements. Specific warranty terms will be provided with product documentation and service contracts.

Gross Automation shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

7. Technical Information

Technical information provided on this website is for informational purposes only and should not be used as the sole basis for system design or implementation. Always consult with our technical team for project-specific recommendations.

8. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website

9. Links to Third-Party Sites

Our website may contain links to third-party websites, including ABB's official website. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Termination

We reserve the right to terminate or suspend access to our website and services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or our business.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website and services constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Gross Automation

Phone: 800-676-8553

Email: info@grossautomation.com

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.